Do You Have Questions?

Below you’ll find answers to some of the most frequently asked question. We are constantly adding most asked question to this page.

Yes, we offer a 1-year warranty against any quality defects on the android box (from the date of purchase).

Yes, they do except Casper Global ACE.

Those devices which have built-in bluetooth , supports bluetooth headphones as well.

Google Play, YouTube are pre-installed and rest is according to the need of customer.

By now, Casper Global Android boxes don’t support 4K from Netflix, but support on other apps, for example, YouTube 4K. The mobile version of Netflix can be installed via U disk, but the resolution is only SD

No, KODI isn’t installed. But, you can download KODI in the Playstore.

Yes, our Android TV box support 3D movie, You can Play in KODI.

We give IR remote which is included in the box accessories, you can add other remotes as well with additional cost of the remote.

We have given amazon/direct purchase link below about the item. If you want more details about product price, just tap on the “Get a quote” link and our team will contact you within 24 hours.

It supports all OTT apps.

Yes, there is an additional dedicated slot for memory card which can be expanded depending upon the device memory expansion limit

You can return the device within 15 days and get full refund if you didn’t like the product

No, but you can purchase a VGA to HDMI dongle for your VGA cable and use HDMI slot of the box.

Yes, there are USB slots in the box where keyboard and mouse can be plugged in.